Returns and Refunds
Return & Refund Policy
Because all our products are made to order through a print-on-demand service, we do not accept returns or exchanges for change-of-mind purchases.
However, if your item arrives damaged, misprinted, or with a manufacturing defect, we’ll gladly replace it at no cost to you. Please notify us within 14 days of delivery, including photos of the issue and your order number.
To request a replacement:
Email us at hughabstracts@gmail.com with:
- Your order number
- A brief description of the issue
- Clear photos of the product and the problem
Once approved, we’ll send a replacement as soon as possible.
We cannot offer returns or replacements for:
- Incorrect sizing choices (please check the size guide carefully before ordering)
- Minor colour differences due to screen variations
- Late deliveries caused by carrier delays